Feedback
Your comments and feedback are important to us. They help us to improve our services. There are several ways you can get in touch:
Feedback about this website
We'd really like your feedback and comments about this website. It's been produced with the help of local young people and health professionals working across the district. But we're still keen to hear if you think it's got everything you need or if we're missing advice or info that you'd find helpful so that we can make it even better.
Online feedback about a sexual health service
If you have recently visited one of our services for sexual health advice and/or treatment we would like to hear about your experience through our online feedback form. This will only take a few minutes of your time and the form is simple and straightforward to use. To take part click here to open the form.
Feedback about services via our Patient Advice and Liaison Service (PALS)
This is a free, confidential service where you can feedback your views and experiences of a local service and get more info about the different services provided by the local NHS. You can also contact PALS if you have a query or concern about one of our services.
- Tel: 0845 602 4832
- Email: PALS@wdpct.nhs.uk
- Text: For general health enquiries, simply start your text with PALS, add your name and a short query, then send to 64446
If you want to get more involved in helping us to plan, develop and improve our services you can find out how by contacting our Patient and Public Involvement team on 01924 213240.
Making a complaint
We are committed to providing a first-class service and want to know if things go wrong so we can quickly put them right and improve our services. If you feel unhappy or dissatisfied with something that has happened to you, a friend or a relative, then please let us know.
You can contact PALS to help resolve any concerns or issues you might have - the contact details are listed above. If you want to make a formal complaint you can put this in writing or call us – here are the details:
- Tel: 0845 602 4832
- Email: complaints@wdpct.nhs.uk
- Write to:
Complaints department
NHS Wakefield District
White Rose House
West Parade
Wakefield
WF1 1LT
